Refund and Returns Policy

Refund Policy

Last Updated: [Insert Date]

This Refund Policy outlines the terms under which refunds may be issued for purchases of TypoGuard Premium (“Service”).

1. Overview

TypoGuard offers a subscription-based Premium plan that provides enhanced features such as unlimited corrections and multi-language support.

Payments are processed securely via third-party providers:

All refund requests are subject to the policies below as well as the terms of the respective payment provider.

2. Eligibility for Refunds

We offer refunds under the following conditions:

2.1 14-Day Refund Window

You may request a full refund within 14 days of your initial purchase if:

  • You are not satisfied with the Service, or

  • The Service does not function as described

2.2 Technical Issues

Refunds may be granted if:

  • The extension fails to work due to a verified technical issue, and

  • Our support team is unable to resolve the issue within a reasonable timeframe

3. Non-Refundable Cases

Refunds will generally not be issued in the following situations:

  • Requests made after the 14-day refund period

  • Failure to use the Service after purchase

  • Issues caused by:

    • Misconfiguration (e.g., invalid or missing Gemini API key)

    • Third-party service failures (e.g., Google Gemini API downtime)

    • Unsupported platforms or browsers

  • Partial subscription periods

  • Renewals of subscriptions (unless required by applicable law)

4. Subscription Cancellations

You may cancel your subscription at any time through the payment provider:

  • Paddle customer portal

  • Lemon Squeezy customer portal

After cancellation:

  • You will retain access until the end of your billing period

  • No further charges will be made

  • No prorated refunds will be issued for unused time

5. How to Request a Refund

To request a refund, please contact us with the following details:

  • Email address used for purchase

  • Order ID or receipt

  • Description of the issue

Contact Email: [[email protected]]
Website: https://typoguard.vip/

We aim to respond within 2–5 business days.

6. Payment Provider Policies

Since payments are processed by Paddle and Lemon Squeezy, refunds may also be subject to their policies:

In some cases, refunds may be issued directly by these providers.

7. Chargebacks

If you initiate a chargeback without contacting us first:

  • We reserve the right to suspend or terminate your account

  • Future access to the Service may be restricted

We encourage you to contact us first so we can resolve the issue quickly.

8. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

9. Contact

If you have any questions about this Refund Policy, please contact us:

Email: [[email protected]]
Website: https://typoguard.vip/

By purchasing TypoGuard Premium, you agree to this Refund Policy.